Privacy Policy
Last updated: September 2026
1. Introduction
Governor's Collection Sri Lanka ("we," "our," or "us") operates boutique luxury safari camps and coastal retreats across Sri Lanka, including Governor's Camp Wilpattu, Governor's Camp Udawalawe, and Chelsi Blu by The Governor. We are committed to safeguarding your privacy and ensuring transparency in how we collect, store, and process your personal data.
2. Information We Collect
When you make an inquiry, reserve a stay, or contact our guest experience team, we collect:
- Contact Information: Full name, email address, telephone/WhatsApp number, and country of residence.
- Booking Details: Dates of travel, party size, accommodation preferences, dietary requirements, and flight transfer details.
- Technical Data: Anonymized browser type, device information, and site interaction metrics through privacy-respecting analytics.
3. How We Use Your Information
Your information is used strictly to provide you with an exceptional hospitality experience:
- Processing and confirming your accommodation, safari game drives, and dining arrangements.
- Personalizing your stay according to dietary, wellness, and itinerary preferences.
- Communicating logistical details, gate arrangements, and airport transfers.
- Sending curated seasonal journals or newsletters only when you have provided explicit consent.
4. Data Sharing & Security
We do not sell, rent, or lease your personal information to third parties. We only share information with vetted service partners essential to your reservation (such as authorized national park safari drivers and secure payment gateways), all of whom comply with confidentiality standards.
5. Your Rights & Inquiries
You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information. For any privacy-related queries, please contact our administrative office at:
Governor's Collection Sri Lanka
73/47 A Saranankara Place, Colombo 06, Sri Lanka
Email: info@governorscampsrilanka.com
Telephone: +94 77 382 9123 / +94 76 686 9031